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Frequently asked questions

We have selected some questions that our guests often ask us. If you can’t find the information you are looking for, drop us a line and we will let you know straight away.

What time is check-in? And check-out?

Check-in is from 4 pm, check-out is at 9.30 am.

Can I bring my pet?

Yes, but pets are only allowed in the "Terrace" and "Attic" apartments.

Is there Wi-Fi access in the apartments?

Yes, free Wi-Fi access is available.

Where can I store my skis/bike?

At the chalet we have a ski deposit and a bike room where you can leave your sports equipment.

Is there parking available?

There is a large car park outside our chalet. Garage parking is available on request (there is space for 3 cars and motorbikes).

Are you affiliated with the thermal spas?

Yes, we can offer discounts on entry at Bagni Vecchi, Bagni Nuovi and Bormio Terme.

Are you affiliated with any ski or bike hire shops?

Yes, we work with Cresseri sport (repairs, ski deposit, ski hire) and Ski & Bike (ski and bike hire).

Is the chalet near the town centre?

Yes, Chalet Alfonz is just a 5-minute walk from Bormio’s old town.

Is the chalet near the ski area?

We are 950m from the gondola station, which can be easily reached by the ski bus that stops 50m from the chalet.


Our thanks to Palma, who really made us feel at home. Spotless, well-equipped apartment, close to the town centre in a quiet area, private parking, free WiFi and even a welcome cake for our arrival!

Claudia, Milano


A wonderful chalet, beautiful on the outside, but inside it gets even better. Everything is new, but is furnished like a typical Alpine chalet. An excellent price. The owner is very friendly and discreet, when we arrived, we were greeted with a typical blueberry pie on the table as a welcome treat. We were very happy with our stay here.

Valentina, Desio

Perfect in every way

The apartment is an expression of the love and attention that Palma puts into her work. The kitchen has everything you could need, the beds are very comfortable, and the rooms are spacious and well furnished. The excellent service, cleanliness and location 5 minutes’ walk from the centre round off the wonderful weekend we have just spent there.

Roberto, Italy

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